How to Install the Windows App

Are you having trouble installing and/or accessing the Droplr Windows app? Then this is the help article for you! You can follow the below steps to download and install the Droplr app for Windows: Navigate to your Droplr dashboard. In the lower left corner, click on “Download for Windows” to begin downloading the Windows app. Read More

Droplr Storage 101

Droplr can be used to store files, images, and videos. In this article, we will discuss Droplr’s storage limits and how you can connect your Droplr account to other cloud storage platforms. Droplr Storage Limits The maximum file upload size limit is 10GB. Bandwidth and total cloud storage limits vary by Droplr plan. Pro Plus Read More

How to Use Tags

You can use tags to organize your drops. Tags let you sort and search for drops by tag. You can add tags from either the individual drop’s page or the Droplr dashboard. Adding Tags When you first take or upload a drop, a tag will automatically be set for it depending on if it’s an Read More

Droplr Pricing

Droplr offers three different plans: Pro Plus for individuals and Teams and Enterprises for businesses. You can pay for each plan either monthly or annually. Annual plans include a discount in price. You can see the price for each annual plan in this image:  As shown above, an annual Pro Plus plan costs $84/year. An Read More

How to Bulk Delete Your Drops

Select multiple files at once using these steps: 1. Click on the files you want to delete in your Droplr dashboard. 2. Click on the delete icon, which looks like a trashcan, in the upper right corner of your dashboard. 3. After selecting your files, type out “DELETE” to confirm that you want to delete Read More

Files that can’t be uploaded to Droplr

Droplr does not allow these file types: .EXE, .SCR* .ADE, .ADP, .BAT, .CHM, .CMD, .COM, .CPL, .EXE, .HTA, .INS, .ISP, .JAR, .JS, .JSE, .LIB, .LNK, .MDE, .MSC, .MSI, .MSP, .MST, .NSH .PIF, .SCR, .SCT, .SHB, .SYS, .VB, .VBE, .VBS, .VXD, .WSC, .WSF, .WSH These file types are commonly used for hosting malware, phishing, or viruses. Read More

Can I Recover my Older Deleted Drops?

Droplr adheres to the General Data Protection Regulation (GDPR), a law which regulates and addresses data protection and privacy. As such, after deleting files, Droplr can recover deleted files for only one week from time of deletion.  Read More

How to Download Bulk Drops

Select multiple files at once to download using these steps Click on the files you want to download. 2. After selecting your files, click on the download icon at the top of your dashboard. Note: All files are individually downloaded. A large number of files or ones that have large file sizes will take a significant Read More

What Happens When A Droplr Account is Deleted

What happens when I delete my Droplr account? When a user deletes their account, all their files and content are deleted within 14 days in accordance with the General Data Protection Regulation (GDPR), a law which regulates and addresses data protection and privacy. What happens when I delete a drop from my Droplr account? When Read More

Change Your Email Address

In this article, you will learn how to change your email for your Droplr account. If you have signed up with the wrong email or want to update the new one, don’t worry, you can change this easily. Changing your email address is really simple. You just need to go to your Droplr dashboard. Click on Read More

Change Password

In this article, you’ll learn how to change the password of your Droplr account. Want to change your password? You can do it through the “Your Profile” setting inside the dashboard. You can get to your dashboard by clicking on your avatar icon at the top right corner of the account page. Here you have Read More

Update Your Credit Card

Learn how to add a new credit card on your Droplr account. Adding a new credit card is simple. Got a new card and want to update your account information? Simple. Head over to your Droplr dashboard. You have to be logged in to access your settings. Click your avatar in the top right corner and Read More

Want to Launch and Organize a New Team on Droplr?

In this article, we’ll show you how to create and manage a new Team on Droplr. We’ve designed Droplr not just for individual accounts but also to help you collaborate with your teammates. Droplr effectively streamlines Team communication and offers an extra level of security. This means your Team can easily share files and securely Read More

Make Your Profile Personalized

This article will help you learn how to set up your account and make it unique, just like you! Once you’ve created your Droplr account you can make it a bit more customized and personalized. The more personal your account is, the easier it is to use. Start with these few simple steps. 1. Self-Destruct Read More

Contact Our Support Team

In this article, you will learn how to effectively contact our support team and solve your issues. Whenever you have any question you can ask us in a few different ways, we’ll be waiting ready to help. So contact us in the way that works best for you. Our support team is working on business hours Read More

Where Do Files Go When They are Deleted?

When you delete any Droplr link. When you as a user delete a Droplr link (file, screenshot, screencast, etc.) we remove all the associated files within 7 days after the record is marked as deleted. Read More

Configure a Custom Domain Using AWS & CloudFront

A step by step guide to configuring a custom domain for Droplr with HTTPS / SSL using AWS & CloudFront. You will need to configure a CloudFront distribution with a SSL certificate for your custom domain that has custom.droplr.com as an origin. This guide assumes that you are familiar with AWS and CloudFront and that Read More

Configuring Domains

Droplr has made custom domains much more stable and secure by enabling HTTPS support. You can choose to personalize Droplr with a custom domain for your drop links instead of using our own short url (d.pr). For example: http://mydomain.com/1a2b Here’s how to set it up. Pre-login steps Choose a registrar like iwantmyname where you can purchase a domain name Read More

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